How much does a Contact Center Quality Assurance Auditor make in the United States? The average Contact Center Quality Assurance Auditor salary in the United States is $46,524 as of April 27, 2020, but the range typically falls between $41,910 and $52,815. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Industries in the US Strongly Affected by Coronavirus

25% $41,910 10% $37,708 90% $58,543 75% $52,815 $46,524 50%(Median)
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Job Description for Contact Center Quality Assurance Auditor

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)... View full job description

See user submitted job responsibilities for Contact Center Quality Assurance Auditor.

Job Openings for Contact Center Quality Assurance Auditor
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Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
41910
52815
46524

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
42839
54490
47828
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Assurance Auditor in the United States. The base salary for Contact Center Quality Assurance Auditor ranges from $41,910 to $52,815 with the average base salary of $46,524. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,839 to $54,490 with the average total cash compensation of $47,828.
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41910
52815

 

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Skills associated with Contact Center Quality Assurance Auditor: Real Time Call Monitoring, Statistical Reporting, Training Needs Analysis, Customer Service Monitoring Software ...More

Salary estimation for Contact Center Quality Assurance Auditor at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP