As of March 01, 2025, the average annual salary for a Contact Center Quality Assurance Auditor in the United States is $53,067. Salary.com reports that pay typically ranges from $47,810 to $60,247, with most professionals earning between $43,024 and $66,785.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $60,247 | $5,021 | $1,159 | $29 |
| Average | $53,067 | $4,422 | $1,021 | $26 |
| 25th Percentile | $47,810 | $3,984 | $919 | $23 |
An entry-level Contact Center Quality Assurance Auditor with less than 1 year of experience earns about $50,762. With 1-2 years of experience, the average salary increases to $50,917. For 2-4 years of experience, the pay typically rises to $52,998. Senior-level professionals with 5-8 years of experience earn around $55,964, and those with over 8 years of experience can expect an average of $56,175.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Quality Assurance Auditor | $50,762 |
| Intermediate Level Contact Center Quality Assurance Auditor | $50,917 |
| Senior Level Contact Center Quality Assurance Auditor | $52,998 |
| Specialist Level Contact Center Quality Assurance Auditor | $55,964 |
| Expert Level Contact Center Quality Assurance Auditor | $56,175 |
| Entry Level | 4% |
| Mid Level | 4% |
| Senior Level | 0% |
| Top Level | 5% |
| Experienced | 6% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Contact Center Quality Assurance Auditor compensation over the past six years. For example, the median salary increased from $71,246 in 2023 to approximately $70,941 in 2024. (For a detailed analysis of Contact Center Quality Assurance Auditor salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Contact Center Quality Assurance Auditor information for you to search for. Click on search button below to see Contact Center Quality Assurance Auditor job openings or enter a new job title here.
Here are companies hiring for Contact Center Quality Assurance Auditor and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $53,067 | 66.2% | ||
| Bonus | $1,488 | 1.9% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,173 | 5.2% | ||
| 401K/403B | $2,291 | 2.9% | ||
| Disability | $1,091 | 1.4% | ||
| Healthcare | $8,352 | 10.4% | ||
| Pension | $2,946 | 3.7% | ||
| Time Off | $6,714 | 8.4% | ||
| Total Compensation | $80,123 | 100% | ||
The average annual salary of Contact Center Quality Assurance Auditor is $53,067. In case you are finding an easy salary calculator, the average hourly pay of Contact Center Quality Assurance Auditor is $26; the average weekly pay of Contact Center Quality Assurance Auditor is $1,021; the average monthly pay of Contact Center Quality Assurance Auditor is $4,422.
A Contact Center Quality Assurance Auditor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Quality Assurance Auditor earns the most in San Jose, CA, where the annual salary of a Contact Center Quality Assurance Auditor is $66,599.
The highest pay for Contact Center Quality Assurance Auditor is $66,785.
The lowest pay for Contact Center Quality Assurance Auditor is $43,024.
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
