Event Sales Manager

About us

Tidewater Stadium is a multi-purpose venue located in Pawtucket, Rhode Island just north of Providence. The stadium is currently under construction with a planned opening in Spring 2025. Rhode Island FC, a United Soccer League (USL) Championship level men’s professional soccer team, is the anchor tenant in the building. The stadium will be the flagship sports and entertainment venue in Rhode Island, hosting various other sporting, community events and concerts in addition to Rhode Island FC soccer matches.

We are in search of a dynamic individual to manage our 3rd party event sales. The Event Sales Manager will be responsible for developing and executing an overall sales strategy for non-USL special events at the stadium. This role will report to the Stadium General Manager.

Essential Functions

Research, analyze, and develop special event profit generating opportunities

Proactively solicit new business by, among other things, making sales calls and presentations, attending local events, meetings, community, and social gatherings.

Responsible for event expenses, rates, and revenue.

Coordinate with catering to create event menus and execution.

Create leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups

Monitor changes and new developments in the special events industry

Work closely and build relationships with the Levy Restaurants food and beverage department

Manage and direct all Organization-related event logistics, including managing the events calendar, conducting walk-throughs and stadium visits, and being the primary contact for clients

Prepare and provide required reports to the Stadium General Manager including special event revenue reports, profit and loss statements, sales recaps, and projections

Obtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilities.

Other duties as assigned

Qualifications

Minimum of 3 years’ experience in an elevated sales role, with stadium or venue preferred

Bachelor’s degree in business administration, Hospitality Management, Marketing, or related Event Sales field.

Proven experience in event sales, sales, business development, or event management, preferably in the hospitality or events industry.

Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

Diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients.

Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly

Highly organized and detail oriented, with ability to manage multiple projects and priorities simultaneously.

Ability to work independently and manage time effectively.

Proficiency in Triple Seat and SocialTables, Open Table software is a plus.

Resourceful, innovative and forward thinking, with an entrepreneurial spiritWorking knowledge of local and regional markets, venue operations, and special events industries

Ability to effectively evaluate risks and liabilities of special events and stadium rentals

Excellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programs

Ability to work nights, weekends and holidays as necessary

Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms

Ability to lift and/ or move up to 25 pounds.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Flexible schedule
• Health insurance

Schedule:

• Evenings as needed
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Pawtucket, RI 02860 (Preferred)

Ability to Relocate:

• Pawtucket, RI 02860: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $50,000