What are the responsibilities and job description for the Program Manager position at Timberline Knolls?
Our Mission
Our mission is to offer innovative care solutions for developing emotionally strong, personally responsible, and socially resilient girls and women. We are committed to maintaining a safe, nurturing environment where each girl or woman can benefit from superior individualized treatment provided by experienced professionals with relentless compassion and an unconditional joyful spirit.
Schedule: 1pm-9pm, Rotating Weekends
Benefits
Timberline Knolls brings diversity and flexibility with our offers on competitive salary and an excellent benefits package. Our benefits package includes: paid time off, medical, dental, vision, disability, life insurance; and 401(k). TK also offers a supportive and diverse work environment, training in evidenced-based practices and substantial opportunities for growth.
Essential Functions
- Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients.
- Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
- Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.
- Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure.
- Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Responsible for an assigned caseload if applicable to the program.
- Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
- Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.
- Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
- Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.
- Provide outreach services in area of clinical specialty, as needed.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $70,000 - $75,000
