What are the responsibilities and job description for the Service Support position at Titan Machinery?
Overview
Titan Machinery needs to add a Service Department team member! As a Service Support individual, you will be a valued member of Team Titan by:
This position is a great fit for your career if you:
- Taking Care of Our Customers: Support the service department goals and customer service objectives through various tasks
- Being an Expert: Show exceptional attention to detail and pride in taking care of customers and equipment.
- Showing Commitment to Excellence: Serve customers and the team by detailing equipment and assisting with maintenance/organization of the service department.
- Being Safe: Show a focus on always keeping yourself and your team members safe.
Qualifications
This position is a great fit for your career if you:
- Enjoy working hands-on with machines and equipment.
- Love to trouble-shoot, help solve problems, and leave your workspace cleaner than how you found it.
- Display strong time management skills and enjoy working with a team in a fast-paced work environment
- Can use computer programs as needed to complete your work.
Titan Machinery provides a generous total compensation package including the following:
- Health Insurance - Titan Pays the Premium for Single Coverage!!
- Dental Insurance - Titan Pays the Premium for Single Coverage!!
- Vision Insurance - Optional
- Prescription Safety Glasses and Safety Boot Reimbursement
- Safety Gloves and Hearing Protection Provided
- Uniforms - 100% Paid by Titan - including laundering!
- (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
- 7 Paid Holidays
- HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery.
- 401(k) with company matching on your FIRST DAY of employment
- Performance-based incentives
- Competitive Wages
- Titan Paid Long-term Disability Insurance
- Titan Paid Basic Life/AD&D Insurance
- Supplemental Life Insurance and Income Protection Products - Optional
- Identity Theft Protection - Optional
- FSA (Flexible Spending Account) for eligible health and dependent care costs
- Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile by Sanford
- Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
- Titan Paid Bereavement Leave
- Ongoing Professional Training Opportunities
- Tuition Assistance for educational/professional growth
- Paid Time for Team Titan Volunteer Activities in your Community
- Volunteer Firefighter/EMT Paid Time Off
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.
