Account Executive

Are you an expert at building relationships? Do you speak the language of the SaaS world?

Fantastic! Read on!

Titan X is looking for a top-tier Account Executive to join our incredible team.

Who are we?

Titan X is building proprietary context-based Natural Language Understanding technology to power the world’s smoothest customer experiences. From qualifying leads for real estate investors to transforming customer service in the largest industries, our technology will do it all, and will get smarter with each new challenge we tackle.

You can learn more about us by checking out our website here.

What’s the gig? 

We are searching for an enthusiastic Account Executive that always puts the customer first.  We have a process and a product that work -- we just need the right people on the team. 

Things you’ll do:

• Onboard new clients, align them on product use and strategy, and help them build momentum.
  
• Manage monthly client renewals. Basically, you’ll help ensure that clients are achieving the goals they were looking to achieve with our product and that they keep coming back for more.
• Give the team feedback on ways to improve the client experience.
• Be the main point of contact for our most important clients across a number of channels including 1-on-1 meetings, email, phone call, and through our company website.
• Help grow and mentor new members of the sales team.
• Meet and exceed monthly & quarterly sales objectives.

Who exactly are we looking for? In short, does this sound like you? Someone that is (a):

• Energetic. You add energy to the room and are proactive, not reactive.
• Confident. Customers look to us for guidance and assistance every step of the way. You meet people where they’re at, and you leave them two levels higher.
• Problem-solver. You not only recognize roadblocks but proactively identify potential solutions.  You are a master at making the customer experience the best it can be.
• Team player. You can be counted on and take pride in contributing to the success of the group.
• Communicative. You have excellent written and verbal communication and excel in collaboration with teammates and our clients.

Why you?

For this role, you ideally have:

• An outgoing, positive personality that puts others around you at ease.
• 2 years of professional sales experience, ideally in the SaaS world.
• Excellent interpersonal skills – you thrive at building relationships and gaining client trust.
• CRM familiarity with ability to analyze the current state of the system.
• Proactive communication and a positive, problem-solving attitude.
• High attention to detail, systems, and process quality.
  

Bonus if you have:

• Assisted in the growth of a driven sales team.
• Experience with high-ticket sales.
  

Why Us?

• Startup culture with big aspirations.
  • We’re a startup with lots of ambition -- you can make a real impact, but we’re not in the business of micromanagement. Basically, your say matters.
• Generous PTO, sick leave, and public holiday policy.
  • Just throw us some notice and share where you go on holiday!
• Equity share.
  • We want to show faith in our leadership team -- a part of that is understanding that you get a piece of the pie as we continue to scale.
• Competitive wages.
  • We pay our team at the top of industry standards, because it matters.
• Medical Insurance Options.
  • I mean, we’re in a pandemic; is this even up for debate?
• Planned team retreats in really fun spots.
  • When travel restrictions ease up, we’ll be collaborating and celebrating from time to time in person.

Like what you see?

If you’re thinking: “This is totally me!” then be sure to apply below. Even if you’re thinking: “This definitely could be me!” apply below anyways — we love diverse and non-traditional backgrounds.

Please sneak the word ‘smooth’ somewhere into your application to show us you read the whole job description.