Quality Operations Manager

Position background 
The Quality Operations Manager at Tjoapack is responsible for the Quality Operations unit and supporting the Director, Quality Assurance to assure applicable regulations and GMP requirements are met. 

As a Quality Operations Manager, you are part of the team that plays a key role in transforming the pharmaceutical supply chain and accordingly (re)packaging medicines to make them timely available for the relevant markets.

We expect that you have a positive mind-set, able to assess the possibilities to produce more efficient and take action on improvement ideas to do so.  In this position you will report to the Director, Quality Assurance. 

 Your responsibilities include 

• Risk based decisions
• Supplier Quality (Supplier Assessment, Supplier Management, and Supplier Nonconformity Resolution)
• Quality Metrics and Management Review (as a back-up)
• Supervise Quality Operations Unit
• Retain Management
• Quality Engineering and Statistical Support
• Internal Assessment
• Second senior person responsible for the Quality Unit
• Exception Management (Complaints, Nonconformance, and Planned Variance)
• Document Review
• Packaging Specification and Protocol Review
• Oversee continuous development and execution of the Cleaning Validation Program

Our offer  
We will help you become successful in your new job with a customized development plan. At Tjoapack, we work hard, encourage innovative ideas, and give freedom to work independently. 

Place within the organization  
Tjoapack is a global and independent Contract Packaging Organisation (CPO) of medicines.  

We’re located in Etten-Leur, the Netherlands. And since October 2021 we also have a location in Clinton, the United States. With over 30 years of experience in providing packaging solutions for the pharmaceutical industry, we process millions of medicine packages per year for 42 countries in 5 continents. 

 Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary pharmaceutical packaging and supply chain management services. We’re dedicated to shaping the future of the pharmaceutical supply chain to be safer and more reliable for our customers and for patients. With more than 30 years of track record in contract packaging, we use our knowledge and experience to offer flexible solutions to our customers challenges and use the latest technologies to continuously improve our operations. We now supply products to over 45 countries across all continents. 

 We are focused on shaping the future of the pharmaceutical supply chain to make it safer and more reliable for our customers and for patients. The patient is de centre of our supply chain solutions to ensure that our medicines reach the patient on time. With this approach our products are usable, available, traceable, and affordable. 

 This is one of the reasons why we always strive to continuous improvement and development of new technologies. Most importantly, our knowledge and experience allow us to offer flexible packaging solutions and supply chain services, advise customers on market regulations and ensure we have the right solution to meet their product requirements. 

 Your letter of motivation should be in English. Please use the button to apply and address your letter and resume to Samira Houdane, Corporate Recruiter.

Your background, qualification, and skills 

• Bachelor’s degree in engineering, science, or a related field
• Minimum of five years related practical experience in the pharmaceutical and/or medical device industry preferred. Experience shall include demonstrated success in the development, implementation, and/or management of quality systems compliant with the applicable regulations.
• Strong written and verbal communication skills
• Ability to effectively interact with managers, associates, customers, suppliers, and regulatory authorities
• Strong analytical skills
• Results oriented
• Organization and management of multiple priorities 
• Risk based decisions
• Problem solving
• 6σ and/or Lean Manufacturing
• Demonstrated success in leading and facilitating teams
• Management of exempt and/or nonexempt employees
• Proficiency with Microsoft® Office, Project, and Access