Router/Dispatcher

Toi Toi USA
Jacksonville, NC Full Time
POSTED ON 11/22/2023 CLOSED ON 12/9/2023

What are the responsibilities and job description for the Router/Dispatcher position at Toi Toi USA?

Job Summary

A Router / Dispatcher is responsible for the routing for a designated fleet/region. It is their primary function to effectively, and efficiently, maximize the capabilities of our operational assets and drivers.

Duties & Responsibilities

  • Daily Responsibility for routing service stops through work order audit, and order volume from customer service / sales.
  • Management /updating service routes for the service drivers on a daily basis.
  • Create and maintain synergies with operations to maintain route density and operational efficiencies.
  • Partner with Operations to assist in driver training of onboard apps used with daily routes.
  • Manually creating routing efficiencies to adhere to customer needs, management of “one off” occurrences writhing route development
  • Responsible for management of daily reporting from the locations, maintaining of asset reports, and data point deemed important.
  • Accounting knowledge.

Qualifications

  • Must be able to perform each essential duty satisfactorily.
  • Must be able to work in a fast-paced work environment.
  • Must be professional, self-motivated and possess strong computer skills.
  • Ability to learn a new system quickly.
  • Mapping and service routing software experience a plus
  • Experience within load planning and/or route based transportation a plus.

Physical Requirements & Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to be able to perform the essential duties of the job. Reasonable accommodations may be made enable individuals with disabilities to perform the essential functions. The employee must regularly lift and move up to 50 lbs.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year
  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Jacksonville, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Routing: 1 year (Preferred)

Work Location: In person

Salary : $20 - $25

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