What are the responsibilities and job description for the Office Professional position at Tom James?
We are seeking a proactive, results-oriented individual to provide general support to our Baltimore, MD office. This position is full time (30 hours per week) with benefits and a starting pay of $17.00 - $17.50 per hour based on experience. Our business hours are Monday through Friday 8 a.m. - 5 p.m.
We are looking for someone who is available to start immediately.
RESPONSIBILITIES
Order Entry
- Entering Order Tickets, Customer Order Forms, and customer payments daily
Receiving & Shipping
- Unpacking received shipments daily
- Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
- Processing returns, remakes and alterations
Prepares all clothing for delivery by sales professional
Picks up and delivers client items as needed
Alterations
- Entering all alteration instructions into the proprietary system
- Delivering/picking up garments to/from outside (contract) tailors
- Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/Mail
- Answering incoming phone calls and giving messages to Sales Professional
- Checking store e-mail daily and giving all information to the proper person(s)
- Bank Deposits/Errands
- Makes follow-up calls to factories, customers, and corporate office
- Performing other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
- Experience with social media platforms for marketing and research purposes
- Extensive knowledge of computer, Microsoft Office software and Google Docs
- Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
- Strong organizational skills