Office Professional

Tom James
Baltimore, MD Full Time
POSTED ON 3/28/2022 CLOSED ON 4/15/2022

What are the responsibilities and job description for the Office Professional position at Tom James?

We are seeking a proactive, results-oriented individual to provide general support to our Baltimore, MD office. This position is full time (30 hours per week) with benefits and a starting pay of $17.00 - $17.50 per hour based on experience.  Our business hours are Monday through Friday 8 a.m. - 5 p.m. 

We are looking for someone who is available to start immediately.

RESPONSIBILITIES

Order Entry

  • Entering Order Tickets, Customer Order Forms, and customer payments daily 

Receiving & Shipping

  • Unpacking received shipments daily 
  • Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
  • Processing returns, remakes and alterations
  • Prepares all clothing for delivery by sales professional

    Picks up and delivers client items as needed

Alterations 

  • Entering all alteration instructions into the proprietary system
  • Delivering/picking up garments to/from outside (contract) tailors 
  • Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

  • Answering incoming phone calls and giving messages to Sales Professional
  • Checking store e-mail daily and giving all information to the proper person(s) 
  • Bank Deposits/Errands
  • Makes follow-up calls to factories, customers, and corporate office
  • Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

  • Experience with social media platforms for marketing and research purposes
  • Extensive knowledge of computer, Microsoft Office software and Google Docs
  • Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
  • Strong organizational skills
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