What are the responsibilities and job description for the Toppers Pizza Shift Lead position at Toppers Pizza?
At Toppers Pizza, we strive to be the place where all people want to do their best work. Therefore, we value all the fascinating characteristics that make us different.
People, Pizza, and Passion - it's how we roll.
Our Pizza People are the heart and soul of our company, bringing great food and memorable experiences that people connect over in our communities.
We live by a set of core values that pretty much sum up everything about us. We love what we do. Our goal is to be the best pizza company in the WORLD by KILLING IT on every DETAIL of the Customer Experience. COVID-19 slowed many businesses down, but Toppers is experiencing its most substantial growth and sales in company history. Our time is now.
Are you a person who likes to manage shifts and keep operations in line? Do you work to ensure high quality in your products and customer service? Do you have a “never say no” mentality and will do what it takes to succeed?
As the ideal candidate,
- you are able to adhere to expectations and guidelines
- This includes but is not limited to
- dough management, accuracy and proper portioning
- making quality products
- following all product preparations procedures and maintaining established product holding times
- consistently contributing to achieving the Company’s product goal
- committing to meeting the needs and expectations of the restaurant’s customers and minimizing customer complaints
- Following all policies and procedures as outlined in our team member handbook
- you exemplify and exhibit the CORE values
- Please see our CORE values below. You maintain a positive attitude, work well with others, and are adaptable to change.
- you have a problem-solver mindset
- You ensure adequate shift coverage for restaurant and are able to provide immediate feedback and correct problems when identified.
- you are a self-motivated go-getter
- You contribute to profit goals by ensuring they stay within company guidelines and target goals. You can execute cash management duties and assist in managing adequate inventory levels using the company’s systems and procedures to minimize loss.
- you are a leader
- You are able to delegate throughout your shift. You can assign duties and have a voice and ability to command attention in the kitchen.
Key Ingredients
- High School diploma or GED preferred.
- Serve-Safe/Local or State Food Service Certification preferred
- Previous restaurant shift lead experience preferred
Benefits
- Flexible Scheduling
- Visa Paycard for those that are unbanked
- Direct Deposit
- Payroll Advances
- Paid Training
- Competitive Pay Package
- Meal Discounts (70% While Working!)
- Rapid Advancement Opportunities (Manager & Supervisor in Training Programs)
- Free Uniform
- FUN Atmosphere
- Holiday Pay on certain holidays that we are open
- 80% Company Paid Medical Insurance off of base plan *
- 401(K) Plan with up to a 4% Match*
- Flexible Spending Accounts (Dependent Care & Health)*
- Health Savings Account*
- Voluntary Group Dental Insurance *
- Voluntary Group Vision Insurance *
- Voluntary Group Pet Insurance
*For those qualified, based on hours worked and position
Look Into Our Eyes. Making great food that people connect over. That's our thing. We know we're not flying rocket ships to the moon or signing treaties, but we take our job seriously. We live by a set of core values that pretty much sum up everything about us. We have fun. We love what we do. Our goal is to be the best pizza company in the WORLD by KILLING IT on every DETAIL of the Customer experience
For you to be successful at Toppers Pizza as a Team Member, you must possess The Toppers Pizza Essential BASICS.
This means that You:
- Live With Integrity-- say what you mean, and do what you say, especially when nobody's watching!
- Have Fun-- yes it is work, but enjoy it!
- Always project a positive image & energy-- smile, in person and on the phone.
- Are noticeably friendly & give each customer personal attention.
- You want to be a part of building something special -- we are building an extraordinary company!
- Bring It...With Passion-- come to work ready to make things happen.
- Kill it at the details --anticipate customer needs and react when noticing any dissatisfaction.
- Have the ability to tell it like it is with tact -- honesty with a positive spin.
- Are self-disciplined with a strong desire to succeed -- you need little direction before you take the reins with a can-do attitude.
If you're someone that has a fun personality- we want to talk to you.
TOPWW
