What are the responsibilities and job description for the Bilingual Account Representative position at Total Quality Logistics (TQL)?
About the role:
As an Account Representative (AR) for TQL’s Mexico division, you will be responsible for working with an established Sales Team to identify new business opportunities in order to drive Mexico revenue. You will start your career in an accelerated training program to learn the industry and all aspects specific to cross-border shipments. Once training is complete, you will become the dedicated Mexico Account Representative focused on identifying and growing new and existing business.
What’s in it for you:
- $40,000 base salary with un-capped commission opportunity
- Paid relocation to any TQL office
- Comprehensive benefits package with 401k and company match
- Paid training and structured mentoring program
- Personalized career path with 100% of department leadership promoted from within
- We win wherever we go – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For
What you'll be doing:
- Communicate with the sales team and customers to build and maintain ongoing relationships
- Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
- Work with the sales team to provide and negotiate competitive pricing and rates
- Input, update and manage shipment information in our state-of-the-art systems
- Collaborate with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed
What you need:
- Fluent in Spanish and English required
- College degree preferred, but we have successful ARs without one
- The determination to work harder than anyone you know
- Strong problem-solving skills, while being forthright about conflict
- Ability to work with the latest technologies
- An obsession for great customer service
Where you'll be: 2400 S. Ridge Ave., Unit 39, South Daytona, FL 32119