Front End Supervisor
Job Posting for Front End Supervisor at Total Wine & More
Responsibilities:
- Oversee the daily operations of the front end department
- Manage and supervise a team of front end associates
- Ensure excellent customer service at all times
- Handle customer inquiries and complaints in a professional manner
- Train and develop front end staff on company policies and procedures
- Monitor and maintain accurate cash handling procedures
- Coordinate with other departments to ensure smooth operations
- Implement strategies to improve efficiency and customer satisfaction
Qualifications:
- Previous experience in a retail or customer service role
- Strong market and product knowledge
- Excellent phone etiquette and communication skills
- Proven ability to negotiate and resolve conflicts
- Proficient in administrative tasks such as scheduling and inventory management
- Experience in team management and training development
- Strong math skills for cash handling and financial reporting
We offer competitive pay, benefits, and opportunities for career growth. If you are a motivated individual with excellent leadership skills, we would love to hear from you. Apply now to join our team as a Front End Manager.
Job Type: Full-time
Pay: $19.11 - $23.02 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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