Police Records Technician I/II (Dependent on Qualifications)

POSTING WILL CLOSE 11:59PM MST ON 5/20/24. PLEASE ENSURE YOUR APPLICATION IS COMPLETE IN ORDER TO BE CONSIDERED.

Hiring Range: $25.46/hr - $29.42/hr

Under general supervision from the Police Records Supervisor, the Police Records Technician performs a variety of general administrative support, and records management duties for the Police Department. At the Level II, additional duties exist, related to financial accounting, records and CCIC management.

Erie Police Records employees are responsible for filing all records in an efficient and accepted method which allows for accountability, accuracy, security, and ease of access while ensuring state and federal laws are followed concerning the retention and release of records.

The Erie Police Department's mission: Serving and Protecting the Community with Honor

ANTICIPATED WORK SCHEDULE:
Full-time, Tuesday - Friday, 0700-1700hrs

This position is required to be on-site for all scheduled shifts.

DUTIES AND RESPONSIBILITIES:

Police Records

• Manages and maintains Police Department records, databases and files. Enters, retrieves and archives records as needed.
• Ensures all information is accurate and compliant as required for Uniform Crime Reporting (UCR), National Incident Base Reporting System (NIBRS), Colorado Crime Information Center (CCIC) procedures and Department directives. Maintains CCIC/NCIC and other required certifications.
• Reports crime statistics to state and federal agencies.
• Documents vehicle repossession reports, impounds, private tows, found property and sex offender records.
• Assists with the administrative development of policies and procedures.
• Releases police records when requested by courts, school districts, district attorney's offices, probation, media outlets, and the public as allowed by the Colorado Open Records Act.
• Handles various confidential paperwork and records including CCIC, NCIC Entries and Queries, NIBRS Entries, Body Worn Camera videos, etc.
• Processes the disposition of Boulder and Weld County tickets.
• Accepts payments for services such as fingerprinting, VIN inspections and report copies.
• Assists in coordination of departmental records and reports for meetings, notices, agendas, and other matters; ensures proper departmental policies are followed.

Additional Level II Duties

• Delegates tasks and assists in training volunteers and Records Technician I as needed.
• Performs CCIC Coordinator duties.
• Provides back up for Records Supervisor and other administrative support staff in their absence, to include responding to subpoenas in the event the Records Supervisor or Administrative Division Manager is unable to do so.
• Provides records management system training to new officers.

Other

• Provides direct administrative support to the Police department.
• Provides notarial services.
• Performs related duties as assigned.

MINIMUM & PREFERRED QUALIFICATIONS:

In additional to the minimum/preferred qualifications, our ideal candidate will be:

• Someone who has excellent customer service skills- especially skilled with de-escalation tactics.
• Someone who understands work will be performed at the Police Station and must be comfortable coming into contact with police officers, community members, offenders and other visitors on a regular basis.
• Someone who understands they will be dealing with sensitive information on police reports and some content may be triggering.
• Someone who is able to work in multiple computer software programs, efficiently and concurrently.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of:

Learn specialized police records applications; policies and procedures regarding records retention and release; pertinent federal, state, and local laws, codes and regulations; knowledge of the Colorado Open Records Act and specifically Criminal Justice Records laws; and working knowledge of business English, spelling and punctuation;

Skills in:

Demonstrated skill in the use of a computer and various application programs; work on confidential tasks; communicate effectively with the public; maintain effective working relationships with employees; read and comprehend simple instructions, short correspondence, and memos; perform common mathematical operations; apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables in standardized situations; ability to respond to common inquiries or complaints from customers, or other public or private agencies; ability to compute basic mathematic calculations; and work independently in the absence of direct supervision.

Environmental Factors:

Work is generally performed in a Police Department office environment; some work may be required in an outdoor environment. Frequent to constant use of a personal computer. Work will involve competing demands, performing multiple tasks, working to deadlines; and frequent contact with the public during fingerprinting services.

Physical Factors:

While performing the duties of this job, the employee spends majority of their time seated or standing at their computer workstation; occasional walking; frequent contact with the public both in-person or via phone or email; occasionally lifts boxes up to 10-15 lbs.

Town of Erie Benefits:

The Town of Erie offers a comprehensive benefit package and pays a major portion of the employee premium to make these benefits more affordable for you. Coverage of these benefits begin the 1st of the month following date of hire for benefited employees regularly working an average of 30 hours per week. Each year you will have the option of changing your elections through open enrollment. Click here to learn more.

Designated full time employees are eligible for the following benefits:

• Robust Medical, Dental and Vision plans including spouse, domestic partner and family coverage options
• Supplemental Accident, Critical Illness and Hospital Plans
• Voluntary Life/AD&D
• Employer paid Basic Life/AD&D
• Employer paid Short and Long Term Disability
• Diagnosis and infertility treatment options via Cigna plans
• Employer paid Employee Assistance Program
• Robust extended sick leave and family sick leave program
• Up to 48 hours of Colorado Sick Leave - 1 hour earned for every 30 hours worked in a pay period
• 3.5 Weeks of Paid Time Off (PTO) per year (increases with years of service)
• 40 hours of pre-loaded Paid Time Off (PTO) to each new employee upon hire
• Fifteen (15) Paid Holidays
• Twenty-Four (24) Hours of Paid Volunteer Leave
• Up to 12 weeks of paid Parental Leave for bonding with a new child
• Option to "sell back" PTO after two years of continuous employment
• 457 Retirement Plan, with a 5% employer match and immediate 100% vesting in your deferral contributions AND employer contributions
• Education reimbursement up to $2,000 per year
• Individual free membership to the Erie Community Center and steep discounts on couple or family memberships.
• Half-off charging at town-owned EV charging stations
• Pet Insurance
• Employee Discount Program through Benefits Hub
• Eligible for discount Dell Computer program
• Onsite/virtual trainings for growth and development opportunities

EEOC Statement:

The Town is dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history), veteran status, marital status or any other status protected by federal, state or local law. This prohibition includes unlawful harassment or discrimination based on any of these protected classes. Unlawful harassment includes verbal or physical conduct, which has the purpose or effect of substantially interfering with an individual's work performance or creating a severe, intimidating, hostile or offensive work environment. This provision applies to all employees, including directors, supervisors, co-workers, and non-employees such as residents, members of all boards and task force groups, contractors, vendors, consultants, etc.