What are the responsibilities and job description for the TECHNICAL SUPPORT SPECIALIST - WINDHAM IT DEPARTMENT position at Town of Windham?
TECHNICAL SUPPORT SPECIALIST - WINDHAM IT DEPARTMENT
Willimantic, CT
The Town of Windham seeks qualified applicants for the position of Technical Support
Specialist. This is a full-time position (40 hrs/wk @ $28.00/hr). Under the direction of the IT
Director, the Technical Support Specialist is responsible for ensuring proper computer operations so that end-users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, including providing hands-on assistance at the desktop level. For a complete listing of duties and responsibilities, please see the full job description on the Town of Windham website (www.windhamct.com).
An Associate's Degree from a recognized college or university in Computer Science, Information
Systems, or a related field; plus two (2) years of progressively responsible experience working on a Helpdesk, in Information Technology, or a similar technical function; or in lieu thereof, an equivalent combination of education, experience, and training that provides the knowledge, skills, and ability to perform the essential functions of the position.
Knowledge of Microsoft Office and Google Cloud Platforms, required.
Bilingual (English and Spanish), preferred.
**Applications may be obtained from the Town of Windham, Town Manager’s Office, 979 Main Street, Willimantic, CT 06226; or on our website at www.windhamct.com and must be submitted with a cover letter and resume no later than Friday, June 10, 2022 EOE/AA/M/F/D/V
Job Type: Full-time
Pay: $28.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Willimantic, CT 06226: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
