Title: Client Sales Representative (CSR)
Location: Service and Contracting Team
Reports to: Area Service Manager
FLSA Status: Exempt
Works with: Service Team, Technical Service Team, Finance Personnel, HVAC Parts and Supplies Department, Customers, Vendors.
Job Summary: Delivers client service loyalty and account growth that meet client retention, financial and business growth goals. Provides client support and ensures customer satisfaction goals are achieved. Create and manage account activities that ensure client retention and sales goals are met. Identifies and creates opportunities for growth with your assigned client portfolio and new opportunities. Works with all teams to develop innovative solutions that provide a profitable, measurable and repeatable value. Works with sales team as required for teaming and learning opportunities.
Essential Duties and Responsibilities:
Other Responsibilities:
Must be vaccinated
Qualifications: Bachelor’s degree required or equivalent work experience. One year of prior experience as a Client Service Representative highly preferred. Experience in sales or strong client support and management required. Must have a strong desire to work in sales. Must have an active, valid drivers license and must have a passenger vehicle maintained and operated for reliable travel to client sites and other job duties.
Must be able to multi-task in high-stress situations. Must be able to communicate effectively in person, by phone, media and through written communication. Must be proficient with use of the all communication functions for a smartphone, the computer, and other office equipment. Must be adept in use of MS Office, COINS, the Internet and e-mail. Must be able to work remotely and in an office setting and work extended hours when required.
Salary.com Estimation for Client Service Representative in King of Prussia, PA
$67,579 - $89,049
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