Sales Coordinator - Truck Sales

Are you looking for a job with exciting opportunities and endless possibility? Consider a career with Tracey Road Equipment today! Not only does Tracey Road Equipment foster a positive, team-oriented workplace, but all full-time employees also enjoy an unparalleled benefits package, including:

• Medical, vision, dental, life, voluntary plans – and more!
• Vacation, sick, and holiday pay – including YOUR birthday!
• 401k program – along with company match and quick vesting schedule!

We strive for promotion from within and foster a team approach to provide exemplary customer service. Tracey Road Equipment operates seven facilities spanning New York State & one new location in Pennsylvania.

Tracey Road Equipment, Inc. is seeking a full-time Sales Coordinator in the Truck Sales Department for our East Syracuse Branch.

The primary function of the Sales Coordinator is to assist sales management and the sales team in providing exceptional customer service to our customers. The ideal candidate will become an integral part of the sales team; coordinating sales activities, maintaining competitive data, gaining knowledge of our products and services to provide exceptional service to our current and future customers. The Sales Coordinator will work closely with several departments within Tracey Road Equipment; Used Equipment, Parts, Service, Marketing, Accounting and Truck Sales. This is an excellent opportunity for a motivated self-starter who has exceptional administrative skills and a strong desire to join a company that is a leader within the industry.

A successful candidate:

• Becomes familiar with all company policies, procedures, and product lines.
• Prepares pre-sale analysis forms and updates as changes occur.
• Works closely with yard personnel on completing new truck receiving’s, which includes taking pictures, producing, and distributing sales alerts to all sales personnel.
• Creates sales flyers for new and used trucks as received.
• Maintains online listings and advertisements, in both print and online, to ensure information stays up to date.
• Answers incoming customer phone calls and customer walk-ins, which includes providing as much information as possible to assist the customer, and passing the lead on to the appropriate salesperson.
• Writes up work order requests for the service department and works with them to ensure that the truck is prepped properly, which includes acting as a salesperson liaison to clarify any questions that may come up in the shop so that the job is completed correctly the first time.
• Ensures all service work has been completed and all attachments, books, warranty paperwork, if any, has been completed and with machine prior to notifying sales personnel that unit is ready to be picked up/shipped.
• Works with sales representatives and customers on any customer support related issues such as technical problems.
• Maintains literature stocking levels for sales department.
• Ensure that all units have operating manuals and registration/warranty information available at the time of sale/delivery.
• Assists in coordinating deliveries and shipments for new and sold trucks.
• Attends sales meetings & trade shows as required by management.
• Builds a positive rapport with all our sales representatives and vendors.
• Maintains deal and customer files according to company policy.
• Reviews factory orders with rep’s regarding pricing and technical accuracy.

Skills:

• Previous dealership experience preferred
• Customer Service Experience preferred

Tracey Road Equipment, Inc. is a leader in the industry; we are committed to providing outstanding customer service to all of our customers. TRE has invested in building and maintaining the finest facilities, representing quality products backed by an insightful sales team, developing an immense rental fleet, staffing a knowledgeable parts team, and sustaining well trained, committed service departments. Our service departments not only provide top notch service on diesel trucks and engines, we provide the same service on heavy construction equipment. TRE body and collision center provides the same high level of customer service.

Tracey Road Equipment is an affirmative action/Equal Opportunity Employer. Tracey Road Equipment provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. As part of the company's equal employment opportunity policy, Tracey Road Equipment will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are provided the same equal opportunity.

Check us out online at www.TraceyRoad.com

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Syracuse, NY (Required)

Work Location: In person