Job Posting for District Manager, Petsense at Tractor Supply Company
Overall Job Summary
This position is responsible for direction and oversight of all operational and financial aspects of a district of 10-15 stores.
Essential Duties and Responsibilities (Min 5%)
Drive Sales and Profits:
Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
Verify the execution of merchandising initiatives.
Ensure effective expense control, labor spend, and Profit/Loss management.
Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
Build the team:
Recruit and hire Store Managers.
Support store level hiring/staffing decisions and retention.
Verify and participate in training, development, and coaching.
Build and maintain an effective succession plan for the district.
Write and deliver Store Manager performance reviews and counseling. Also provide input on performance reviews for store Team Members.
Maintain a safe and productive work environment.
Lead execution of company standards:
Evaluate and grade store presentation standards and processes.
Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
Ensure compliance to inventory management and freight movement processes.
Validate pricing accuracy, conveyance, and promotional activities.
Verify Loss Prevention and procedural audit compliance.
Support continuous improvement activities throughout the organization.
Goal setting and promoting customer loyalty:
Welcome your customers to Petsense immediately upon entry
Ask who they are shopping for today to start a conversation about their pet.
Get to know the pet and uncover the customers’ needs.
Offer suggestions and recommend products and/or services.
Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
Analyze reporting to identify and overcome customer satisfaction opportunities.
Observe and coach customer engagement.
Grooming/Services/Adoptions/Community Engagement
Responsible for grooming salon staffing in partnership with SM and RMS
Safety and sanitation in groom salons according to company standards
Ensure all stores have adoption partners and hold adoption events on a regular basis
Support all company programs to grow sales and create loyalty through services; grooming, training, adoptions
Required Qualifications
Experience: Minimum of 5 years retail leadership experience required. Multi-unit retail store management experience preferred.
Education: High school diploma or the equivalent. Bachelor’s degree in business related field preferred.
Preferred Knowledge, Skills Or Abilities
Pet Food, Pet products, and/or Live animal knowledge preferred.
Profit/Loss, scheduling, shrink control, and payroll management, staffing, hiring, supervision, and counseling experience preferred.
Proficiency in Microsoft Windows, Excel, and Office products.
Work varied hours, days, night and weekends as business dictates.
Must have a valid driver’s license.
Working Conditions
Travel required 90%
Hybrid / Flexible working conditions
Physical Requirements
Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Reaching overhead
Lifting 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the District Manager, Petsense career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the District Manager, Petsense.
Click the checkbox next to the jobs that you are interested in.