What are the responsibilities and job description for the Collections Specialist position at Traffix?
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POSITION SUMMARY:
Traffix is urgently looking to hire an outstanding and experienced Collections Specialist to join our growing accounting team. This is a full-time position based out of Chicago, reporting to our AR Department located in Canada. The Collections Specialist is responsible for resolving overdue bills and collecting payments from the businesses responsible for the debt. They must locate those responsible for unpaid bills and set up acceptable terms of repayment to protect the financial assets of the employer.
POSITION RESPONSIBILITES:
- Communicate with customers and account representatives via telephone and email in an assertive and tactful manner to address their overdue payments and determine the reason for the outstanding debt
- B2B AR collections using various collections methods to secure payment of delinquent accounts
- Encourage on-time payments and set up payment plans that can facilitate good credit
- Manage a large portfolio of customers while improving DSO (Days Sales Outstanding) and reducing delinquencies.
- Maintain clear and up to date collection notes
- Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately
- Any other duties or projects that may be assigned from time to time
POSITION REQUIREMENTS:
- University degree or College diploma preferably in accounting related field is required
- 5 years’ experience in a Collections role is preferred.
- Must have experience with Oracle NetSuite.
- TMW (Truckmate) knowledge is an asset.
- Exceptional negotiating, written and oral communication skills is required.
- Ability to work independently in a fast-paced environment
- Experience in Transportation is an asset
- Proven competence in investigating, addressing and resolving client issues in a timely manner
APPLY TODAY!
