What are the responsibilities and job description for the Service Account Manager position at Trane Technologies?
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Trane is hiring for an Account Manager in Service to join our team in Kentucky.
In this role, you will be responsible for developing long-term customer relationships with building owners to maximize account penetration and customer retention with contractor and consulting engineer/architect accounts. You will provide knowledge and consultation in the form of developing HVAC system related solutions for customer problems, including financial and performance-based consideration. Your focus will be on providing customers a total solution for the most energy efficient buildings.
Responsibilities:
Determine needs, develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
Convert leads into opportunities by assigning the appropriate sales process, identifying the required project team members, making assignments, and communicating the next steps in the process.
Gather and validate preliminary information and perform facility walkthrough, construction plan review or other requirements.
Responsible for project take-off, selection, proposal pricing and selling strategy, and integration of equipment, controls, and services.
Assist customers in answering technical questions on HVAC systems, Trane products, and system application alternative, controls, installation, operation, maintenance, and problem resolution.
Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
Qualifications:
Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred; completion of the Trane graduate training course, or equivalent combination of education and experience.
Minimum three (3) years of solution sales experience in HVAC and control systems as well as related service agreements.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
