What are the responsibilities and job description for the Services Account Manager position at Trane Technologies?
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
- If this sounds exciting to you, read on to learn more about who we are and what we believe in:
- We uplift others – we believe in providing an opportunity for all and building a culture that is diverse, inclusive, and respectful. We lift each other up and care about the success and well-being of others.
- We make an impact – we believe that what we do has the potential to change the world. We succeed together by striving daily to create a lasting, positive impact on the planet.
- We thrive at work and at home – we are supported by meaningful benefits, compensation, learning and development solutions, and opportunities for rewarding careers. We are firmly committed to the well-being and safety of our people.
This role has been designated as hybrid work schedule and will be based out of our Chicago, IL location.
As a Services Account Manager, you will be responsible for developing and maintaining long-term customer relationships by providing HVAC system related solutions to customer problems. Your focus will be on providing customers a total solution for the most energy efficient buildings.
What you will do:
- Develops and executes an account specific business plan to identify the long term, mutual support requirements necessary to facilitate a strong, profitable, and successful partnership.
- Convert leads into opportunities by assigning the appropriate sales process, identifying the required project team members, making assignments, and communicating the next steps in the process.
- Lead project take-off, selection, proposal pricing and selling strategy, and integration of equipment, controls, and services.
- Gather and validate preliminary information and perform facility walkthrough, construction plan review or other requirements.
- Assist customers in answering technical questions on HVAC systems, Trane products, and system application alternative, controls, installation, operation, maintenance, and problem resolution.
- Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.
What we look for:
- Bachelor's degree in business, engineering, engineering technology, or equivalent from a four-year college or university preferred, completion of the Trane graduate training course, or equivalent combination of education and experience.
- 3 years of solution sales experience in industry related service agreements. HVAC and Controls systems selling experience is a plus.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
- DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
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Don’t meet all the requirements listed above? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Trane Technologies, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.