What are the responsibilities and job description for the FT MEMBER SUPPORT SPECIALIST - WORK FROM HOME position at Transcarent?
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- Customer Service / Fully Remote - Anywhere in U.S. / Competitive pay / Medical, dental, and vision / 401k match / PTO - As a Member Support Specialist you'll : Deliver high-quality, frontline customer support to agreed-upon service levels;
- Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat, phone and email;
- Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks;
Become a subject matter expert on Transcarent products, services, policies, processes and workflows...Hiring Fast >
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