What are the responsibilities and job description for the Collector position at Transworld Systems Inc.?
We Promise an Exciting Future- Join Our Team of Innovators Committed to Integrity & Quality
At Transworld Systems our talent strategy is simple.: Attract, engage, retain and grow people who work hard and want to be part of a successful team. Our people are our brand. They "walk the talk", embracing and embodying our brand in words and actions, both large and small, in the office and when visiting our customers. People who epitomize the pillars upon which our business rests-simplicity, empathy, transparency, honesty, partnerships and great service.
REMOTE, but must live in market area (within 60 miles of 500 Virginia DR, Fort Washington PA) . Hourly Monthly Commission Structure! (Starting at $13-$15 an hour) We provide the equipment.
Principal Responsibilities:
- Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
- Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
- Demonstrate effective skip-tracing techniques by locating consumer contact information.
- Counsel delinquent consumers to assist in finding funds to meet their payment obligations.
- Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties.
- Knowledge, understanding, and compliance with company policies and procedures.
- Maintain knowledge of functional area and company policies and procedures.
- Provide feedback to management concerning possible problems or areas of improvement.
- Make recommendations to implement improved processes.
- Perform other duties as assigned by management.
Qualifications :
- High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience.
- Previous collections experience preferred.
- Basic computer skills.
- Ability to maintain the highest level of confidentiality.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work in a team fostered environment.
- Ability to work in multi-tasked environment.
- Ability to prioritize and organize work.
- Ability to adapt to a flexible schedule.
Work Environment :
- Office environment.
- Ability to lift and/or move 20 pounds with or without accommodation.
Non-Exempt/Hourly
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.