Assistant Manager - Truck Service

We are looking for an Assistant Manager to join our Truck Services team!

Duties and Responsibilities

• Be the leader and inspire your team to meet and exceed company performance standards and maximize the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, professional language, etc.)
• Embody a professional demeanor and a high level of character, honesty and integrity in conducting the business affairs. Inspire all team members to do the same
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach, discipline, and/or terminate the staff according to company policy
• Recruit, hire, train and retain high-quality employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements.
• Creatively solve problems and develop robust solutions
• Conduct visual inspections to ensure that all products and services are available
• Maintain a pleasant and welcome appearance to our customers. (i.e. restrooms, showers, signage, lighting, parking lot condition, air conditioning, heating, snow removal…etc.)
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standard, comply with standards of operation and follow company guidelines on vendor relationships

With us, you’ll enjoy:

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discounts
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training
• Relocation Assistance (relocation not required)

Qualifications

• A leader who sets the example when working alongside team members
• An individual who is excited to grow their career within TA Truck Service
• High School Diploma (or GED), Associate or Bachelor Degree preferred
• Supervisory experience in the following areas: convenience store, truck service, travel center, major retailer, or other related business activity
• Knowledge and understanding of the Truck Service business
• Exhibit excellent verbal and written communication skills
• Ability to effectively communicate with other profit center managers and field managers.
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• Excited to work an energetic 50 hour work week
• Meet the requirements for the needed physical tasks with or without accommodation
• Have a valid driver's license

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.