What are the responsibilities and job description for the Administrative Assistant/Scheduler position at Treasure Health?
Definition
The Department Assistant/Scheduler provides administrative support to the department and is responsible for the scheduling of all staff in the assigned clinical department for all shifts to ensure high quality patient care coverage.
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Key Result Areas
- Word Processing as needed.
- Answer telephone calls and direct to appropriate person.
- Input data in McKesson.
- Responsible for accurate, daily scheduling of clinical staff as measured by the tracing of patient care coverage.
- Accountable for accurate data entry of patient care coverage as measured by internal auditing.
- Accountable for responding to scheduled and unscheduled absences as measured by scheduling of per diem and other patient care staff ensuring that patient care needs are met.
- Participate as an active supporter of the Treasure Coast Hospice compliance program, including the emphasis to report, as well as complying with all Federal, State and Local laws as well as the organization’s compliance program.
- Fulfill all responsibilities related to the success of the strategic plan of the organization, as requested and assigned.
Qualifications
- Minimum one year of office support experience. Computer literate with intermediate knowledge of Word, basic Excel and Windows skills.
- Excellent internal and external customer service skills required. Demonstrated effective written and verbal communication skills. Ability to multi-task.
- Experience in scheduling clinical staff in accordance with staffing requirements. Must be able to prioritize duties on a daily basis in response to rapidly changing patient care needs. Ability to utilize outstanding customer service skills.
Additional Information
- Incumbent may be required to perform emergency duty before, during and/or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites.
- The person in the position will work in a smoke-free location, and is expected to adhere to all smoking restrictions.
- EEO Drug Free Workplace