Treatment Advocate - Newark NJ

Job Description:

Are you passionate about making a positive impact on individuals struggling with substance abuse or mental health disorders? If so, we have an exciting opportunity for you to join the TreatmentX team as a Business Development Representative and help us on our mission to provide compassionate, innovative and quality care.

As a Business Development Representative, you will be instrumental in expanding our outreach and influence by building strong relationships with hospitals and referral partners. Your core responsibility will be to promote the exceptional services offered at TreatmentX locations and facilitate patient access to our care. Your efforts will have a direct impact on improving lives and fostering healthier communities.

About TreatmentX:

TreatmentX is a innovative national chain of behavioral health centers dedicated to being a transformational influence for patients and their loved ones. With services ranging from detoxification, inpatient, outpatient and primary mental health disorder treatment, all of our locations are committed to providing compassionate, evidenced-based care to individuals. 

Position Overview:

The Business Development/ Outreach Associate is responsible for fostering relationships with qualified referral partners within their designated territory to facilitate admissions into any of TreatmentX’s facilities.

Qualifications:

•  Must possess strong communication skills to effectively interact with individuals at all levels, including executive leadership, clients, and external organizations.

•  Bachelor’s degree or equivalent proven experience in addiction treatment marketing.

•  Excellent organizational abilities.

•  Capable of managing multiple tasks simultaneously.

•  Willingness to travel across a multi-state region.

•  Proficient with technology.

•  Ability to prepare detailed reports summarizing weekly visits.

•  Comfortable with extended periods of desk work.

•  Valid driver’s license required.

•  Strong ability to draft routine reports and general correspondence.

•  Confident in speaking to groups of customers or employees.

•  Able to interpret and execute instructions delivered in written, verbal, or diagram formats.

•  Able to address and solve problems that involve multiple factors in standardized situations.

•  Frequent travel required.

Key Responsibilities:

•  Develops, nurtures, and maintains relationships with key referral sources to support admissions efforts.

•  Creates a structured schedule that balances maintaining current referral partnerships and developing new business opportunities.

•  Handles all client communications and CRM updates remotely through company-provided mobile devices, with flexibility for after-hours communication, including weekends.

•  Some overnight travel will be necessary.

•  Manages the admissions process, effectively converting general inquiries into admissions.

•  Performance is evaluated monthly based on companywide Key Performance Indicators (KPIs).

•  Maintains a working knowledge of treatment approaches, levels of care, and best practices in the field of substance use and co-occurring disorders.

•  Demonstrates the ability to multitask, work independently, and troubleshoot diverse scenarios.

•  Delivers high-quality presentations to agencies, hospital staff, discharge planners, and other relevant groups.

•  Builds and sustains effective working relationships across departments.

•  Adheres to professional attire expectations and submits monthly expenses

•  Maintains clear communication with key team members regarding potential admissions and clients in progress.

• Assists the clinical team with discharge planning, identifying, and contacting suitable facilities for continuity of care as needed.