Design Lead

Overview

Trellis is a full-service eCommerce agency with a single mission: make commerce simple. We help growth-focused companies succeed through strategy, design, development, and performance-based marketing services. As an award-winning, remote-first organization with headquarters in Boston, we’ve had the pleasure of helping some amazing brands succeed in the world of eCommerce and across industries such as apparel, beauty, manufacturing, sports, and many more.

Our remote Design Leads provide creative expertise in three main areas including collaboration with our Creative Directors to establish an approach for each project, working with the Design Project Managers to lead the production of design deliverables, and finally, they provide ongoing internal creative support.

Core Responsibilities:

• Create exceptional, on-brand designs and concepts based on knowledge of layout principles and esthetic design concepts.
• Collaborate with different internal and external business units to develop and refine design work.
• Conduct thorough UX/UI, and brand audits for client projects.
• Provide strategic direction in design, content, and user experience.
• Manage and maintain all design files, assets, and applicable software/services.
• Guide the production of assets for social media campaigns and the agency website.
• Providing effective communication, interpersonal, time management, and organizational skills with the ability to work in a fast-paced and deadline-oriented environment.

We’re looking for individuals who thrive in dynamic environments, embrace process and organization, are detail-oriented, and use both creative thinking and data to inform their design work. A great Design Lead candidate will bring a blend of the following technical experience and professional skills to this opportunity:

Relevant Experience: 

• Producing visually appealing and on-brand creative work that reflects current trends and best practices.
• Presenting both conceptual and revised work to internal and external clients, synthesizing feedback, and creating successful outcomes.
• Using data analysis to drive creative decisions.
• Creating assets for social media campaigns on Facebook, Twitter, Linked In, Instagram, Pinterest, and YouTube.
• Leading design initiatives for a WordPress site.
• Expertise in user experience testing and design.
• Experience with eCommerce platforms including Shopify, Magento, and Big Commerce.

Professional Skills:

• Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Attention to Detail — Being careful about detail and thorough in completing work tasks.
• Innovation — Using creativity and alternative thinking to develop new ideas for and answers to work-related problems.
• Coordination - Able to successfully message to and collaborate with a wide variety of internal and external audiences. 
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Our Toolbox

Below are some of the tools that our Design Leads use regularly:

• Design
  • Figma
  • Adobe Creative Suite, primarily Photoshop, Illustrator, and InDesign
  • WordPress
  • Google Slides
• Communications & Productivity
  • JIRA/Confluence
  • Slack
  • G-Suite
  • Zoom

Working at Trellis

Trellis is a fast-growing, self-funded eCommerce agency with headquarters just outside of Boston. We’re a remote-first organization with over 2/3 of our team distributed across the US and internationally. Work/life balance is a priority with a range of benefits to our employees, including:

• Medical, Vision, and Dental Insurance
• Company-Paid Laptop and Home Office Equipment
• 12 Days Paid Holidays
• 15 Days Flexible PTO Earned Seniority
• 20 Days Additional PTO for Parental Leave
• 401K with Employer Matching
• Donation Matching Program
• Education and Professional Development Bonuses
• Performance-Based Bonuses

We structure our teams into ‘Squads,’ providing an opportunity to build deep connections with colleagues and longer-term relationships with clients. We aim to provide an inclusive environment that encourages a diverse group of voices to contribute to our company. This inclusion is often in the form of employee-led “Lunch & Learns,” employee-driven special interest groups, paired mentorship, and transparent career advancement policies. All of these initiatives stem from Trellis Core Principles:

• Be a Source of Honesty: Communicate transparently and act honestly with our clients, teammates, and community.
• Engage with Problem Solvers: Recruit and retain high-quality creative and technical employees that love solving problems and are empowered to do fantastic work.
• Support Growth: Encourage and support the growth of our clients and teammates, even when we’ve made mistakes.
• Demonstrate through Results: Use results as the ultimate way to sell our ideas and capabilities.