What are the responsibilities and job description for the MEDICAL SECRETARY position at Trinity Health Of New England?
Position Purpose:
This person is responsible for providing exceptional customer service and care to all patients and clients and is responsible for the coordination of administrative tasks. The Medical Secretary has administrative responsibilities including patient greeting, check-in, answering phones, triaging phone calls, scanning, scheduling appointments and procedures for exams and regularly communicating with office staff. The medical secretary prepares and maintains patient charts and obtains pre-certifications and authorizations for patients' exams.
What You Will Do:
Contributes to overall quality of care by treating all patients with respect and dignity
Provides exceptional customer service in person and over the phone with patients, staff, and family members
Maintains proficiency with office computer systems. Performs clerical duties in a fast-paced environment
Supports clinical staff with clerical and clinical tasks with positive energy
Minimum Requirements:
Education Associates preferred
1 -2 years' experience in healthcare
Medical Secretary/equivalent on-the-job experience required
Epic experience preferred
Excellent computer abilities.
Excellent written, oral communication and customer service skills.
Familiarity with medical terminology.
Position Highlights and Benefits:
Great benefits effective on first day
Competitive pay
Mission-Driven Team Environment
Full-Time Days
We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
