What are the responsibilities and job description for the Patient Access Representative, FT position at Trinity Health?
Employment Type:
Full timeShift:
Description:
Job Summary:
- Register patients by obtaining necessary and accurate financial and demographic information.
- Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.
- Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.
- Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.
- Collect money due from patient at admission, or in ER setting, prior to discharge.
- Complete all necessary reports.
- Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.
Job Requirements:
Education:
- High school diploma or equivalent; Associates degree preferred
Experience & Skills:
- Should possess extensive knowledge of intake and eligibility requirements for third party payors, Medicare, Medicaid and Managed Care providers
- Excellent computer and communication skills
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.