Case Worker - TRiO - Part Time

CASE WORKER - TRiO - PART TIME

MALCOLM X COLLEGE

Malcolm X College is seeking a Case Worker in the TRiO Student Support Services department. This position is responsible for interviewing, evaluating, and enrolling students into CCC educational programs. The position also maintains case files for each student and monitors their progress.

Student Support Services (SSS) is a TRIO program at Malcolm X College and is funded by the U.S. Department of Education. The mission of the program is to increase college retention and graduation rates and ensure good academic standing through encouragement and support. Participants of the SSS-TRIO program are academically at-risk, low-income, first-generation college students, and/or students with disabilities. 

This position is grant funded. 

ESSENTIAL DUTIES:

• Conducts intake interviews to evaluate students’ vocational or educational potential and general eligibility for CCC programs in accordance with grantor’s guidelines.
• Obtains background information on potential students for the purpose of providing referrals to the appropriate community agencies.
• Advises currently enrolled students regarding educational and personal adjustment issues. Assists students with goal maintenance and individualized career planning.
• Assists program participants with completion of academic forms and applications.
• Retains a compilation of statistics, written reports and correspondence within student files. Prepares monthly mandatory reports for management review.
• Attends monthly staff meetings and may serve as liaison to community and state agencies for the purpose of receiving appropriate students services and maintaining good public relations.
• Markets the program and recruits students for the program.
• Disseminates information and answers questions in regards to the educational program.
• Performs other duties as assigned.

QUALIFICATIONS:

• A minimum of a Bachelor’s Degree in Education, Social Work, Psychology, or a related area required.
• A minimum of three year’s previous work experience in providing educational services; or an equivalent combination of training and experience.
• Must be self-directed, innovative and able to assess current operations in an effort to develop practical action programs to improve the functioning of the department.
• Must maintain an effective liaison among agencies, staff, administrators and the community to promote overall responsiveness to the program.
• Excellent verbal and written skills required with the ability to communicate persuasively with tact and diplomacy

Malcolm X College is a 2024 "Most Promising Places to Work" in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse: Issues in Higher Education, a leading academic publication.  

MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities. 

We are an equal opportunity and affirmative action employer. 
Thank you for your interest in City Colleges of Chicago!