Sales Admin

Skills: Must be Bi-Lingual in Spanish., Proficient in Excel (Pivot Tables, Formulas, V-Lookups)., Handle all customer-related requests, Order Processing, Inquiry Resolution, Credit Department Collaboration, Logistics Coordination

Must have:

• Fluency in speaking Spanish is crucial for effective communication with Spanish-speaking customers and colleagues.
• Ability to handle complex customer requests professionally, efficiently, and accurately
• Experience in processing orders to completion and allocating inventory for large, complex equipment and supply orders.
• Familiarity with inventory systems and procedures
• Proficiency in Excel, including the use of Pivot Tables, Formulas, and V-Lookups for data analysis and reporting.
• Experience working with various departments (e.g., Credit, Legal, Logistics) to ensure seamless operations and customer satisfaction.

Note : This position offers a hybrid work schedule requiring you to be in the office Monday and Wednesday with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

MINIMUM REQUIREMENTS:

Bachelor's degree in a relevant field or equivalent experience required, plus 2 years of related experience.

KEY RESPONSIBILITIES:

Handles all customer related requests, including the most complex; professionally, efficiently, and accurately. Effectively works with other departments to ensure customer satisfaction and to resolve order issues and accommodate unique requirements. Processes all orders to completion. Retrieves reviews and allocates inventory to large complex equipment and supply orders. Resolve inquiries regarding price/item codes. Works with Credit Department on all order releases. May assist in Contract Administration by working with Legal Department. Works with Logistics Department to ensure shipments are shipped out in a timely manner to achieve sales targets.

OTHER EXPECTATIONS (including field of education, OT):

• Must have good analytical ability and resourcefulness in identifying problems and their causes.
• Must have excellent time management skills and be detail oriented.
• Flexible and adaptable to change, with the ability to work under pressure to meet deadlines in a fast-paced office environment.
• Must be Bi-Lingual in Spanish.
• Proficient in Excel (Pivot Tables, Formulas, V-Lookups).
• Good oral and written communication skills are mandatory, as is the ability to deal effectively with people at all levels, both within and outside Canon.

Job Type: Contract

Pay: $31.00 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Inventory management: 4 years (Preferred)
• Microsoft Excel: 5 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: On the road