Café Supervisor

Café Supervisor is a key member of the management team and is directly responsible for the oversight of all food & beverage operations at the property. This includes implementing budgets and the hiring, training and supervising of all related F&B service and food production staff. The café Supervisor will apply all of their experience and knowledge to assuring that the wants and needs of guests are consistently met and/or exceeded.

General Purpose: Manages daily functions of various Food and Beverage facets including but not limited to guest satisfaction and customer service, personnel, menu mix, ordering, vendor preference, food production, inventory, and catering functions.

Essential Duties:

• Supervises inventories of materials and supplies for the outlet. Maintains par levels based on facility needs.
• Assures that all venues are stocked and ready for service daily.
• Maintains all wine and beverage programs and assures a balanced offering in all ranges - including banquets.
• Plans and implements monthly wine, beer, or spirits events.
• Assists all department heads with any wine needs they need for special events.
• Assists with monthly beverage inventory.
• Covers the managers' days off.
• Maintains regular communication with Director of Golf and Head Professional to ensure operational objectives are being met. Coordinates all group events through the Golf Tournament Coordinator.
• Inspects facility regularly to ascertain any maintenance, repairs or clean-up needs. Ensures all equipment is in proper working order, to include beverage carts.
• Completes reports on production and necessary requisitions. Controls the distribution of necessary supplies.
• Administers menu design, product pricing, ordering, inventory control procedures, and end of month inventory.
• Ensures sanitation standards are consistently met.
• Coordinates menu planning with Executive Chef.
•  Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Snack Bar, Beverage Cart, Server.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.
• 5 days a week, 45-50 hours per week.
• Winter season coverage in the bar and banquets.
• Incorporates safe work practices in job performance.

Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands: Frequently stands, walks, talks or hears. Occasionally sits, uses hands, reaches with arms and hands, climbs, balances, stoops, kneels, crouches or crawls. Regularly tastes or smells. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds. Environment/Noise: Occasionally works in wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses: Food Safety and Applicable Sanitation Training, Alcohol Awareness Training

Job Knowledge, Skill, and Ability Preferences:

•  Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
•  Must meet state age requirements for handling alcoholic beverages.
• Knowledge of Microsoft Office applications and POS system. 

Benefits & Compensation:

• Salary ranges from $66,000-$70,000 per year
• Eligible for bonus, service charges and commission
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Supplemental Life Insurance
• AD&D
• Flexible Spending Accounts and Health Savings Accounts
• Hospital Care Insurance
• Accidental Injury Insurance
• Critical Illness Insurance
• Dependent Care Reimbursement
• Disability Insurance
• Pre-paid Legal Plan
• Prescription Drug Coverage
• Survivor Assurance Program
• Business Travel Insurance
• 15 days PTO
• Employee Assistance Program (EAP)
• 401k (19 )
• Holiday Pay

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Salary : $66,000 - $70,000