What are the responsibilities and job description for the Club Attendant position at Troon?
The purpose of the Club Attendant is to greet, interact and monitor all areas of the club. This multi-faceted position which includes a wide range of duties that require superior customer service skills, experience with computers, and a great attitude.
General Responsibilities
- Greet all customers in a warm, friendly and welcoming tone.
- Responsible for answering the phone and providing appropriate information to customers.
- Responsible for monitoring the pool area.
- Ensures the overall cleanliness of the areas being monitored.
- Responsible for observing and monitoring the fitness center, restrooms, playground, and sports courts.
- Report any issues immediately to their supervisor.
- Other duties as assigned.
- Candidate must excel in member relations, good communication skills, need someone who is willing to have tough conversations
Education:
- High school diploma or equivalent.
- Experience in customer service.
Experience
- Proficiency in Microsoft Word, Outlook and Excel.
- Must have attention to detail.
- Excellent written and oral communication skills required.
- Positive interpersonal skills required.
- Must be fluent in verbal and written English.
- Basic computer and typing skills are required.
Management Activities
- None
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