What are the responsibilities and job description for the General Manager position at Troon?
Potomac Shores is excited to announce the exceptional career opportunity of General Manager. The ideal candidate thrives in a culture of hospitality environment, focused on providing an excellent golf experience.
Key Responsibilities of the General Manager:
- Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts;
- Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary;
- Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs;
- Ensures all Human Resources procedures and policies are followed by management staff;
- Develops, maintains and administers a sound organizational plan and initiates improvements as necessary;
- Maintains membership with the PGA and/or CMAA;
- Attends workshops and meetings to keep abreast of current information and developments;
- Oversees the care and maintenance of all the facility’s physical assets and each individual facility;
- Coordinates marketing programs to promote the facility’s services to potential customers;
- Ensures the highest standards for food and beverage service on property;
- Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services;
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems;
- Directly manages department members that may include, but is not limited to the Head Professional, Golf Course Superintendent, Tournament Coordinator, F&B Manager, etc.;
- Assures that each new Associate receives effective orientation and training;
- Develops and implements ongoing training programs;
- Regular and reliable attendance.
Qualifications for the General Manager:
Minimum Qualifications for the General Manager:
- Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- Class A member of PGA/LPGA
- Knowledge of Microsoft Office applications.
- Experience with computerized POS and tee time system