What are the responsibilities and job description for the Hotel Front Desk position at Tru by Hilton?
Night Auditor duties and responsibilities
The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Ability to commute/relocate:
- Portland, OR 97220: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: One location
Salary : $17 - $18
Front Desk Agent and Night Auditor
Rosewood Hotel -
Gresham, OR
Hotel Front Desk Agent
Candlewood Suites PDX -
Portland, OR
Hotel Front Desk Agent
Holiday Inn Express Hillsboro -
Hillsboro, OR
