What are the responsibilities and job description for the Social Services Manager position at TRU Community Care?
Social Services Manager
We are looking for a driven and committed Manager to oversee our Social Work department at our beautiful TRU PACE Clinic in Lafayette, CO. Full time, Monday - Friday, 8:00am-5:00pm. This role allows for a hybrid schedule - some days in office and when possible, you can work from home.
Full time benefits include medical, vision, and dental plan options, 3 weeks of annual Paid Time Off that starts accruing on Day 1 of employment at TRU, 401k match, Paid Holidays, no cost life insurance, referral bonuses and more!
JOB SUMMARY:
The Social Services Manager is responsible for the coordination and implementation of the Medical Social Work services of the PACE program. Ensuring coordination of care between PACE and contracted facilities, vendors, and providers, and community resources. Responsible for departmental compliance with state and federal regulations, participation in organizational Quality Assurance program, departmental training, education, and coordination of provisions of program services as part of the PACE IDT leadership structure.
EDUCATION & QUALIFICATIONS:
- Master’s Degree in Social Work
- License to Hold the Position of Medical Social Worker (MSW)
- 2-3 years relevant experience working as an MSW
- Two (2) years of experience working on an interdisciplinary team in a hospital, nursing home or community-based setting
- Experience working with psycho-social issues related to patients and their caregivers
- Experience supervising a team of Social Workers
- Experience working with individuals with mental health needs (Preferred)
- Experience working with the frail or elderly population (Preferred)
- Experience in team management, preferably in a geriatric care setting
- Experience working within an Interdisciplinary Team Model
- Experience with Electronic Medical Records (EMR)
ESSENTIAL DUTIES:
- Demonstrates effective leadership in managing daily department operations, managing staff, planning, and evaluating department activities to accomplish department objectives
- Defines department quality objectives, identifies, and evaluates trends, implements courses of action, and evaluates outcomes
- Collaborates with the TRU PACE Operations Director in the annual and capital budget development and monitors departmental expenditures and maintains the departmental budget within its allowed and reasonable objectives as well as meet established budgetary guidelines.
- Reviews and resolve quality issues and grievances timely in collaboration with QA department and Operations Director, recommends and implements system improvements as needed.
- Ensures job responsibilities, authorities, and accountability of direct reports are defined and understood.
- Accomplishes department objectives by communicating job expectations, planning, monitoring, and appraising outcomes.
- Interviews, hires, trains, coaches, and provides constructive feedback and training opportunities to employees. Conducts employee disciplinary action in collaboration with supervisor and HR as needed.
- Ensures completion initial and annual competencies timely, and provides direct oversight, to all department employees, contracted providers and others as assigned.
- Develops annual department and individual employee goals, assesses employee performance, and develops employee performance improvement plans in conjunction with HR when needed.
- Develops personal growth opportunities and facilitates team building for direct reports
- Participates in the PACE QAPI program by identifying systemic opportunities for improvement, taking leadership of critical quality improvement initiatives, and contributing to process improvement projects
- Demonstrates a working knowledge of the stages and manifestations of change, loss, and grief, including complicated grief.
- Initiates referrals to appropriate community resources and assists the client and family in accessing resources.
- Oversees and/or performs initial assessments of participants to determine their individual needs and oversees and/or performs annual reassessments of systems identified in the plan of care for ongoing monitoring
- Manages a caseload when needed and delivers care in a cost-effective manner that demonstrates an understanding of program specific scope of care
- Provide ongoing support to and advocacy for social work team
- Act as liaison between PACE and TRU Hospice
- Audit charts to ensure compliancy and accuracy
- Develop templates in the EMR to be used by the SW department
- Attend/participate in facility/family meetings as needed
- Partner with other departments to complete enrollment and financial tasks
- Facilitate weekly SW department meetings
- Provide LCSW Supervision to social workers seeking higher level professional certification
- Monitor caseloads and acuity of participants to ensure appropriate assignment
REQ# 5324
Job Type: Full-time
Pay: $75,252.00 - $101,204.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Lafayette, CO 80026
Salary : $75,252 - $101,204