What are the responsibilities and job description for the Parts Clerk position at Trucent?
Trucent, Inc. is a global leader in separations technology and co-product recovery, helping manufacturers and producers achieve low-cost operations using sustainable processes. While others are satisfied with only meeting customer's needs, Trucent is reaching higher by pursuing new technologies and partnerships centered on solving our customer's most demanding output and production challenges.
We are currently looking for an Parts Clerk who will be responsible for inventory control, parts order fulfillment, and customer relations. This position will be located in our Noblesville IN.
We are ready to act immediately on those candidates who are the best fit for the role. You'll first hear from someone in Talent Acquisition and then the next step will be a personal interview with our Hiring Manager.
Responsibilities will include:
- Respond to, and fulfill, order requests from customers in a timely manner. Promptly provide quotes and arrange for delivery to customers.
- Retain responsibility for the security of inventory and for assessing the quality of the parts. Anticipate stock needs based on customer needs and requests and ensure parts are available for order fulfillment.
- Manage customer product inquiries and complaints to ensure a positive customer experience and enthusiasm for TCPR.
- Uphold relationships with suppliers and lead pricing negotiations.
- Drive the secondary supplier process to secure long-term margins and supply.
- Maintain and grow product knowledge for machinery that requires TCPR parts and services. Understand which parts apply to which machines and customer applications. Assist in educating fellow team members about different parts and suppliers.
- Review Parts Department financials including revenue, expenditures to uphold department profitability and success.
- Adhere to all company policies, procedures and business ethics.
POSITION QUALIFICATION REQUIREMENTS
Education:
- High School Diploma or equivalent.
Experience:
- Requires a minimum of 3 to 5 years' experience in order to gain sufficient skill to perform the requirements of the position.
Skills and Abilities:
- Ability to establish and maintain strong relationships with customers to meet and exceed expectations.
- Proficiency with computers and software to maintain inventory, process orders, and for recordkeeping.
- High level of attention to detail.
- Strong interpersonal skills and professional attitude.
- Ability to work independently under general supervision.
- Perform the basic functions of math and units of measure. Demonstrate a basic understanding of specifications, blueprints, manuals and mechanical drawings and have a general understanding of analytical methods.
Travel Requirements:
- Up to 10%
License(s)/Certification(s)/Training Required:
- Valid Driver's License
Trucent provides equal employment opportunities (EEO) to all employees and applicants without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
