Entry Level Account Manager

We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Account Manager in a retail environment. As an Account Manager, you will be responsible for managing customer accounts, driving sales, and delivering exceptional customer service. This role offers an exciting opportunity to develop your skills in account management, sales, and relationship building.

Responsibilities:

Account Management: Build and maintain strong relationships with assigned customer accounts.
Understand customer needs, preferences, and business goals.
Regularly communicate with customers to assess their satisfaction and identify opportunities for upselling or cross-selling.
Provide product recommendations and personalized solutions to meet customer requirements.
Proactively address customer concerns and resolve issues in a timely and satisfactory manner.

Sales and Business Development: Actively promote products and services to customers and drive sales growth.
Identify potential sales opportunities and follow up on leads.
Conduct product demonstrations and presentations to showcase features and benefits.
Collaborate with the sales team to meet or exceed sales targets.
Stay updated on industry trends, competitor offerings, and market conditions.

Customer Service: Ensure a high level of customer satisfaction by delivering exceptional service.
Assist customers with inquiries, orders, and returns, both in-person and over the phone.
Provide accurate and timely information about products, promotions, and company policies.
Handle customer complaints and provide appropriate resolutions.
Maintain a positive and professional demeanor when interacting with customers.

Administrative Tasks: Maintain accurate and up-to-date records of customer interactions, sales activities, and account details.
Prepare reports and analyze sales data to identify areas for improvement.
Collaborate with internal teams, such as marketing and operations, to ensure smooth account management and customer support.

Qualifications:

• High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is a plus.
• Proven experience in a customer-facing role, preferably in retail or sales.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent problem-solving and negotiation abilities.
• Ability to work independently as well as in a team environment.
• Proficiency in using computer systems, including CRM software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as required by the retail environment.

As an Entry-Level Account Manager in our retail setting, you will play a vital role in fostering positive customer relationships, driving sales, and contributing to the overall success of our organization. If you are enthusiastic, customer-focused, and eager to learn, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: Up to $70,000.00 per year

Benefits:

• Cell phone reimbursement
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• Up to 25% travel

Work Location: In person

Salary : $70,000