Sales Associate

THE PURPOSE

As a Sales Associate, you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets.

THE ROLE

• Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Assist in completing price changes within the department.
• Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.
• Reconcile daily sales and prepare deposits and end of day reports for management.
• Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom.
• Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.
• Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

YOU ARE

• Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers
• Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals.
• Upbeat: you always have a positive and welcoming attitude towards peers and customers.
• Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles.
• Fashionable: you are current with trends and are able to make styling recommendations to the customer.
• Fearless, Focused, Open and Fast!

REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES

• High School Diploma
• Must be over 18 years of age
• Minimum of 6 months of retail sales experience
• Ability to read, count, and write to accurately complete all documentation
• Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder