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Customer support specialist

Truework
Oviedo, FL Full Time
POSTED ON 5/14/2024 CLOSED ON 5/20/2024

What are the responsibilities and job description for the Customer support specialist position at Truework?

  • Call Center / Fully Remote - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll : Independently resolve high volumes of inbound tickets via phone, email, and chat, aiming to solve 50-60 daily tickets while meeting SLAs;
  • Troubleshoot complex technical issues, providing clear solutions to customers; Engage in proactive customer outreach initiatives to minimize recurring issues;

Last updated : 2024-05-14

Salary : $21

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