Loss Prevention Manager

Job Title: Loss Prevention Manager

Department: Retail

Location: Orlando

Reports To: National Director of Loss Prevention – Retail

FLSA Status: Regular-Exempt

Salary: Negotiable

ROLE SUMMARY

The Loss Prevention Manager is responsible for maintaining the highest profit protection standards for internal & external theft of both Trulieve product inventory and cash procedures throughout the hub. The Loss Prevention Manager will oversee the Loss Prevention Specialist team strategically placed throughout your geographical hub. The Loss Prevention Manager will build collaborating relationships with Trulieve business partners, to maintain the highest level of integrity within retail facilities.

KEY DUTIES AND RESPONSIBILITIES:

• Work with the Loss Prevention Specialists and hub leadership to build inventory plans that are consistent with company goals and objectives.
• Partner with the Loss Prevention Specialists and Regional Operations Manager to coordinate retail monthly/quarterly physical inventory counts.
• Responsible for follow-up on monthly inventory count results and implementing comprehensive corrective measures for continued improvement.
• Coordinate investigations in retail locations of both internal and external theft reviewing exception reports, CCTV, and interviewing employees as deemed necessary.
• Conduct weekly / monthly store assessments, including educational interactions with retail team members.
• Collaborate with the security division to execute random covert installations and random surveillance as needed to resolve internal theft.
• Develop, train, and maintain internal investigative awareness and internal program compliance within the retail organization
• Utilize Wicklander & Zulawski techniques as primary method in resolving internal cases.
• Assist all retail locations with proper inventory controls including but not limited to, receiving, and verifying transfers, maintaining inventory organization, inventory count preparation and inventory count processes.
• Build collaborating relationships with all Trulieve businesses partners, including HSE, Security, Compliance, etc.
• This position will cover multiple geographic areas within the hub and will require weekly travel with overnight stay, to include weekends when necessary.

ADDITIONAL REQUIREMENTS:

• Administer company policies and procedures.
• Establish and maintain open communication with appropriate corporate personnel and hub leadership.
• Lead and perform internal audits of complex business processes.
• Participate and/or lead profit protection training for retail team members within the hub.
• Conduct profit protection meetings to educate employee’s on how to identity and prevent profit loss.
• Initiate appropriate strategy to bring internal investigations to successful conclusion up to and including prosecution when necessary.

MINIMUM QUALIFICATIONS:

• Must have a minimum of 3 years of Retail Loss Prevention / Asset Protection experience.
  • Preferred experience in the cannabis industry
• Must possess a valid driver’s license and a clear driving record
• Must be able to pass a level 1 and/or level 2 background check and drug screening
• Must be at least 21 years of age • Must possess the mental and physical capacities necessary to perform the job duties

PHYSICAL REQUIREMENTS:

• Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must be able to effectively communicate with all levels of leadership
• Proficiency in Microsoft Office applications.

WORK SCHEDULE:

• 48 hours weekly with flexible hours depending on store needs. Must be available to work occasional evenings, weekends, and holidays.