Branch Manager I

Job Summary

The Branch Manager is responsible for the overall management and operation of a full-service branch office, ensuring efficient daily operations, customer satisfaction, and sales growth. This role requires strong leadership, communication, and problem-solving skills to drive business results and promote a positive work environment.

Key Responsibilities

• Develop and implement branch strategies to achieve sales and customer service goals.
• Lead and manage a team of banking professionals, providing guidance, coaching, and training to ensure excellent customer service and sales performance.
• Monitor and control branch expenses, ensuring adherence to budget and financial targets.
• Collaborate with other departments to promote cross-selling and upselling opportunities, driving revenue growth and customer loyalty.
• Ensure compliance with regulatory requirements, bank policies, and procedures, maintaining a secure and controlled environment.
• Develop and maintain relationships with customers, community leaders, and business partners to promote the bank's brand and services.

Requirements

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 3-5 years of experience in banking, with a proven track record of leadership and sales performance.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
• Knowledge of banking products, services, and regulations.

Working Conditions

This is a full-time position, requiring regular attendance and flexibility to work varying shifts, including evenings and weekends. The work environment is typical of a retail banking setting, with ambient temperatures, lighting, and equipment.