What are the responsibilities and job description for the Customer Service Representative position at TSR?
Job Summary
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be fluent in English, possess excellent communication skills, and have a passion for providing exceptional customer service.
Duties
- Handle inbound and outbound customer calls in a professional manner
- Provide information about products and services
- Assist customers with product inquiries, orders, and issue resolution
- Maintain accurate customer records by updating account information
- Conduct data entry tasks accurately and efficiently
- Utilize phone etiquette skills to ensure positive customer interactions
Qualifications
- Fluency in English is required
- Prior experience in client services, customer support, or office admin is preferred
- Strong computer skills with the ability to navigate through various software applications
- Excellent communication skills and a friendly demeanor
- Ability to perform outbound calling activities effectively
- Proficient in data entry tasks
Join our team as a Customer Service Representative and be part of a dynamic work environment where your dedication to customer satisfaction will be valued and rewarded.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Pensacola, FL (Required)
Ability to Relocate:
- Pensacola, FL: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000