What are the responsibilities and job description for the Restaurant Host position at Tumble Creek?
Overview
The Host/Hostess is the first person the guest is greeted by when entering the restaurant. This is the person who is going to make the biggest first impression on our guests. This is, in turn, the person who must have the biggest smile and warmest personality. Attitude, appearance, and professionalism are crucial.
The Host/Hostess will always conduct him/herself in a professional manner with a demeanor that supports the purpose and values (supporting behaviors) at Suncadia.
The Host/Hostess shall strive to provide exceptional service to both internal/external guests and team members at all times. S/he will be responsible for exemplifying the Suncadia Resort Culture as well as promoting Suncadia Resort as both the Destination and Employer of Choice!
Salary: $15.74 per hour Grat
Responsibilities
- Clock in and check in with the manager-on-duty;
- Greet and welcome every guest as they enter;
- Acknowledge and thank all guests as they depart;
- Confirm the number of people in each party and inquire if there are any special needs or requests;
- Record necessary information on waiting lists when the restaurant is full;
- Use proper paging procedures when paging anyone (this applies when a wait list is active);
- Escort every guest to the table, hand out menus, and ensure tables are properly set up;
- Ensure even seating of the restaurant by seating the tables in proper rotation;
- Maximize the seating of the restaurant. (Put two’s on two-top, etc…);
- Use proper telephone procedures and etiquette;
- Assist servers with refilling beverages and/or clearing tables as directed by the manager-on-duty;
- Complete assigned side work. (Trading out menus at shift change, updating resumes, etc.);
- Comply with all Suncadia policies, procedures, and safety regulations.
Qualifications
- Must be a United States citizen or possess a valid work permit;
- Ability to work well with others and function well in fast paced environment;
- Able to communicate well with staff and customers;
- Ability to work flexible hours
- Knowledge of food and beverage products including menu items and prices for all meal periods;
- Knowledge of hours of operations;
- Knowledge of property-wide facilities and services;
- Possess excellent telephone and organizational skills;
- Able to prioritize tasks.
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Salary : $16 - $0