Seasonal Receptionist

Turning Stone Resort Casino
Rome, NY Full Time
POSTED ON 3/20/2022 CLOSED ON 5/19/2022

What are the responsibilities and job description for the Seasonal Receptionist position at Turning Stone Resort Casino?

This position is Seasonal from April to October.

  • Consistently makes sure guest signs and initials paperwork properly and attaches all pertinent information to the registration card.
  • Ensures all procedures are followed when checking guests into and out of the RV Park.
  • Calls guests 20 minutes after check in to be sure everything is fine. Asks if there is anything else the guest needs.
  • Maintains thorough knowledge of the reservations system. Processes guest transactions with minimal error. Consistently uses proper group, source, and reason codes.
  • Promptly answers telephone calls to the RV Park Front Desk.
  • Effectively answers any guest questions. Consistently directs guests to proper areas for answers to questions. Consistently follows through on guest issues to get them resolved.
  • Handles all guest transactions in an expeditious and concise manner. Asks for TS Rewards card if needed both at check in and check out.
  • Properly cashes out at the end of shift, ensuring that all monies balance to the cashier transaction reports, and that all paperwork is accounted for, orderly, signed, and balanced.

Job Requirements:

  • Must have High School Diploma or High School Equivalency Diploma.
  • Must have experience in a guest contact position.
  • Must have hotel and cashiering experience.
  • Must have, or be willing and able to obtain CPR certification.
  • Excellent communication and computer skills required.

Position Physical Requirements:

  • Must be able to sit for long periods of time.
  • Must be able to sit, stand and walk.
  • Fine finger and hand manipulation required in using a variety of office equipment.

Job Types: Part-time, Temporary

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Weekend availability

Experience:

  • Receptionist: 1 year (Preferred)

Work Location: One location

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