What are the responsibilities and job description for the Office Assistant position at Tyler Technologies?
Description
The office assistant will professionally represent the company to property owners and other members of the public, directing those with questions to appropriate resources, and perform various tasks.
Responsibilities
- Perform data entry on appraisal projects. Input specific information into appropriate property records within the appraisal software system.
- Transfer hand-drawn sketches from field documents to computer systems.
- Prepares office correspondence, mailings, and other administrative requests as needed.
- Compute lot values and areas either manually or within the appraisal project software.
- Ensure computer sketch dimensions are consistent with field documents and inform field staff of any discrepancies.
- Ensure field cards are associated with appropriate maps before distribution to field staff.
- Prep cards, sketching tools, directions, and other necessary items for field staff.
- Answer phone calls from calls from property owners to discuss the reassessment process. May include scheduling appointments for meetings with appraisers.
- File maps and property cards in appropriate sequence and location.
- Verify the accuracy and perform quality control checks for individual and peer data entry work as instructed.
- Maintain personal production records and submits to management. Occasionally assist supervisors with completing production logs.
- Professionally represent the company to property owners and other members of the public, directing those with questions to appropriate resources.
Qualifications
- High school diploma or equivalent.
- Keen attention to detail, basic mathematics/geometry skills, and strong organizational skills.
- Strong organizational skills with the ability to handle administrative tasks and data entry effectively.
- Solid PC skills, including basic knowledge of MS-Word and Excel, or their equivalents.
- Prior data entry experience preferred.
- Previous experience with appraisal software systems is a plus.
- Ability to communicate effectively.
- Strong interpersonal skills including the ability to build and maintain trusting relationships
This is not a remote position.
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