What are the responsibilities and job description for the Warehouse Supervisor position at Tyndale?
Overview
The Tyndale Company, a 7x Top Workplace winner located in Bucks County, PA, is hiring a 1st Shift Warehouse Supervisor to support the Manager of the Distribution Center and the operation of the facility. This team member will supervise the activities associated with the operation of the warehouse. The activities will include but are not limited to, receiving, storage, picking, put away, shipping, quality control, returns, replenishments, and other functions related to the warehouse activities.
Responsibilities
- Assign work to designated warehouse members to meet daily production requirements
- Work with each assigned activity to ensure Tyndale’s quality, accuracy, and safety standards are being met
- Ensure inventory items are received and put away promptly and accurately using the correct procedures
- Complete all receiving paperwork in a consistent and accurate manner to corporate headquarters
- Work with the Cycle Count Coordinator to resolve item and location discrepancies to determine root cause of the discrepancies and take corrective actions/solutions as needed
- Collaborate with the Warehouse Manager to ensure the appropriate count of members is available to perform anticipated workflow, including hiring of full-time staff and the use of part-time, seasonal, and temporary labor as needed.
- Hire, train, and onboard all new members in the assigned activities, including development and direct oversight and instruction of departmental and company processes and procedures
- Establish and communicate performance goals for all members with the activities, providing regular and ongoing performance feedback and coaching
- Write and deliver annual and interim performance reviews
- Approve scheduled PTO, track attendance of staff and provide feedback and disciplinary action if/when needed
- Motivate and coach members to achieve optimal performance and maintain morale
- Work to stay within budgetary guidelines for labor and expenses
- Oversee maintenance on warehouse equipment
- Ensure an adequate supply of warehouse supply is kept to meet demand
- Partner with managers, supervisors, and members of other departments to resolve issues or assist with workload requirements as needed
Qualifications
- HS Diploma or equivalent
- Minimum of three years’ experience as a Supervisor in a warehouse environment or minimum of five years’ experience as a Tyndale member
- Ability to operate material handling equipment
- Experience with a Warehouse Management System (WMS) or ERP strongly preferred
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Forklift certification preferred
- Bilingual (English/Spanish) preferred
- Ability to lead and motivate a team
- Effective communication skills to relay information to others within the organization
- Strong sense of urgency
- Excellent attention to detail
- Ability to multitask and handle multiple requests at once
Work Environment/Physical Demands:
- Exposure to fluctuations in temperature according to seasons.
- Remaining in a stationary position for up to 8-hour day.
- Occasionally moving boxes weighing up to 40lbs.
- Occasional bending, squatting, kneeling, and reaching overhead or at or below shoulder level.
- Repeating motions that may include the wrists, hands, and/or fingers.
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