What are the responsibilities and job description for the Customer care representative position at U-Haul?
Location :
970 Springhill Ave, Mobile, Alabama 36604 United States of America
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR;
local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service.
U-Haul Offers :
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness / Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
U-Box Customer Care Driver Responsibilities :
- Operate a flatbed truck (training provided).
- Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
- Load and unload storage containers for delivery.
- Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses local routes only.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Minimum Requirements :
- Clean motor vehicle driving record
- High school diploma or equivalent
- Department of Transportation certification
- United States - commercial driver’s license (CDL); however, we are willing to sponsor candidates to receive a CDL
- Canada- Class 3 or D driver's license with air-brake endorsement, a clean driving record and able to pass a criminal background investigation
Work Environment :
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands :
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ( U-Haul ), continually strives to create a culture of health and wellness.
Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Last updated : 2024-07-02
