Sales Representative

About us

We are professional, customer-centric and our goal is to provide industry-leading manufacturing tools for the aerospace and defense industry worldwide.

Our work environment includes:

• Modern office setting
• Food provided
• Casual work attire
• Relaxed atmosphere

**Job Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a professional and efficient manner. **Responsibilities:** - Conduct outbound calls to customers to provide assistance and support - Utilize sales techniques to promote products or services - Deliver outstanding customer service by addressing customer inquiries and resolving complaints - Communicate effectively in English and Spanish to assist a diverse customer base - Analyze customer needs and recommend suitable solutions - Demonstrate excellent phone etiquette while interacting with customers - Utilize multilingual skills to cater to a broader customer demographic - Upsell products or services to increase revenue **Requirements:** - Proven experience in outbound calling, sales, or customer service roles - Proficiency in English and Spanish languages - Strong communication skills with the ability to articulate information clearly - Ability to analyze customer needs and provide appropriate solutions - Excellent phone etiquette and interpersonal skills - Capability for upselling products or services effectively Join our team as a Customer Service Representative and contribute to our commitment to delivering exceptional service to our valued customers.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Ability to Commute:

• Ronkonkoma, NY 11779 (Required)

Ability to Relocate:

• Ronkonkoma, NY 11779: Relocate before starting work (Required)

Work Location: In person