What are the responsibilities and job description for the Client relationship position at U.S. Bank?
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.
S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.
Try new things, learn new skills and discover what you excel at all from Day One.
Job Description
Works a specified schedule (less than 20 hours per week) during peak business times in a branch. Builds and fosters relationships with clients through proactive outreach (includes outbound calling) and follow up, asking questions and learning about their financial needs, and banking channel preferences.
Accurately completes teller transactions including deposits, account maintenance, withdrawals, transfers, ATM, bag drops, and balancing cash drawer daily within bank policies and operational guidelines.
Actively develops new business and expands existing customer relationships.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Basic Qualifications
- High school diploma or equivalent
- Typically has one year of related banking experience or commensurate training in sales and customer service experience
Preferred Skills / Experience
- Some knowledge of retail product philosophy, policy, procedures, documentation and systems
- Effective selling and referral skills
- Proven customer service and interpersonal skills
- Strong mathematical, problem-solving and negotiation skills
- Effective verbal and written communication skills
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .
Benefits :
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work.
That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
Our benefits include the following (some may vary based on role, location or hours) :
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Last updated : 2024-05-04
