Store Manager

Base Salary: $35,000

Opportunity to earn up to $4,500 in bonuses annually

$1500 Sign On Bonus after 90 Days

Commission paid on protection plan sales!

Are you looking for a dynamic career path with a rapidly growing company? Since 2009, Asurion Tech Repair & Solutions (formerly uBreakiFix) has grown to over 700 stores across the U.S. and we’re currently looking for new members to join our team! Are you tech-savvy? Do you enjoy working with smart phones, tablets, and/or computer hardware? Come join one of the largest and most reputable electronics repair companies in the US.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time. Asurion Tech Repair & Solutions is an equal opportunity employer M/F/D/V

Basic Qualifications

– Passion for technology
– Experience repairing smartphones, PC/MACs, electronics and game consoles
– Quick and independent learner
– Proven leadership/supervisory experience
– Success achieving and surpassing sales goals
– Experience hiring, training, and developing new employees
– Outstanding customer service skills
– Excellent technical, problem solving, and analytical skills
– Exceptional organizational skills
– Strong written and oral communication skills
– Proficient in Microsoft Office or equivalent
– Work well in team environment
– Ability to work flexible hours, including weekends and holidays
– High school diploma or GED
– Legally eligible to work in the United States
– Must be able to pass a drug and background check
– Must be willing to work at multiple locations during training

Preferred Qualifications

– At least 6 months of supervisory/management experience
– Previous experience working at retail electronics store
– A certification
– Apple Certified Macintosh Technician (ACMT)
– Technical degree or certification in Electronics or Consumer Electronics
Tasks and Responsibilities:
– Meets or exceeds monthly sales/profit goals
– Fulfills operational requirements by effectively managing employee hours, work flow and reviewing work results
– Maintains talented staff by properly training and consistently coaching employees
– Achieves financial objectives by controlling expenditures; analyzing variances and metrics and initiating corrective actions
– Preserves success by coordinating and enforcing operational and personnel policies/procedures.
– Builds brand by establishing rapport with potential and existing customers
– Ensures availability of merchandise and services by maintaining and ordering inventory
– Leads team effort by accomplishing required tasks as needed
– Greet customers in a friendly manner and maintain a positive work environment
– Provide recommendations for problem resolution and proper repair estimates
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Ensure that all repairs meet or exceed Asurion Tech Repair & Solutions quality standards
– Answer phone calls with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Keep track of all devices and inventory while safeguarding all store stock
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay
• Signing bonus

Work Location: One location