Client Account Manager

At UCPG, we are passionate about delivering exceptional service and building strong, lasting relationships with our clients. As a leading company, we take pride in our commitment to excellence and innovation. We are currently seeking a dedicated and talented Client Account Manager to join our dynamic team and help us continue to provide outstanding support to our valued clients.

Job Description: As a Client Account Manager at UCPG, you will play a critical role in ensuring the satisfaction and success of our clients. You will serve as the main point of contact for a portfolio of clients, fostering strong relationships and acting as their advocate within our organization. Your responsibilities will include:

Key Responsibilities:

• Client Relationship Management: Build and maintain strong, long-lasting client relationships through regular communication and meetings.
• Client Advocacy: Understand the unique needs and goals of each client and work proactively to meet and exceed their expectations.
• Account Growth: Identify opportunities to upsell or cross-sell our products and services to clients to drive revenue growth.
• Issue Resolution: Address and resolve client concerns or issues promptly, collaborating with internal teams as needed.
• Client Training: Provide clients with training and support to ensure they maximize the value of our products and services.
• Reporting: Prepare and present reports on client account status, highlighting key performance metrics and achievements.
• Market Knowledge: Stay up-to-date with industry trends and competitor offerings to provide clients with valuable insights.

Qualifications:

• Bachelor's degree in Business Administration or equivalent experience.
• Proven experience in client account management or a related role.
• Strong communication and interpersonal skills.
• Exceptional problem-solving abilities.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to work with a diverse and talented team.

If you are a results-driven individual with a passion for client satisfaction and a desire to work for a company that values excellence, we would love to hear from you. Join us at UCPG and be a part of our mission to provide unparalleled service and support to our clients.

UCPG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $42,013.41 - $50,596.80 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 25% travel

Ability to Commute:

• Little Rock, AR (Required)

Ability to Relocate:

• Little Rock, AR: Relocate before starting work (Preferred)

Work Location: In person

Salary : $42,013 - $50,597